Cookie & Data Usage Policy

Last updated: March 15, 2025
Current Status: Cookies Accepted

How Neo-Service Uses Tracking Technologies

At Neo-Service, we believe transparency matters when it comes to your data. This page explains exactly how we track website interactions and why these technologies help us deliver better financial education to Filipino families and professionals.

When you visit neo-service.com, several types of small data files get stored on your device. Think of them as digital breadcrumbs that help us remember your preferences and understand which budget literacy resources prove most helpful.

We use tracking data to improve our educational content and ensure our financial guidance reaches the people who need it most in the Philippines market.

Types of Tracking We Use

Essential Functions

These keep our website running properly. They remember if you're logged into your account, maintain your session security, and ensure forms work correctly when you contact us about financial education programs.

Performance Analytics

We track which budget planning tools get used most, how long people spend reading our financial guides, and where visitors get stuck in our educational content. This helps us create better resources.

User Experience

These remember your language preferences, which financial topics interest you most, and whether you've already seen certain educational announcements during your visits.

Educational Outreach

We use tracking pixels to measure how effectively our financial literacy content reaches different communities across the Philippines and adjust our educational approach accordingly.

Essential Cookies Cannot Be Disabled

Some tracking technologies are necessary for basic website functions like secure form submissions, session management, and protecting against fraud. These remain active even if you decline other tracking methods.

How Tracking Enhances Your Experience

Here's what tracking data actually does for visitors to our financial education platform:

Personalized Learning Paths: We notice which budget topics you engage with most and can suggest related financial planning resources that match your interests and needs.

Content Optimization: By understanding which educational materials prove most helpful, we continuously improve our guides on topics like emergency funds, debt management, and investment basics for Filipino families.

Technical Performance: Analytics help us identify slow-loading pages or broken forms so we can fix problems before they affect your learning experience.

Regional Relevance: Location data helps us ensure our financial advice considers Philippines-specific factors like local banking options, government programs, and economic conditions.

Data Retention and Your Control

Most tracking data gets automatically deleted after 24 months. Session cookies disappear when you close your browser, while preference cookies might last up to two years so we don't have to ask about your settings repeatedly.

You control this data. Use the button above to reject non-essential tracking at any time. Your choice gets saved locally and applies to future visits from the same browser.

Managing Cookies Through Your Browser

Every web browser lets you control cookie settings independently. Here's how to access these controls:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Keep in mind that blocking all cookies might affect how our educational tools function, particularly interactive budget calculators and progress tracking features.

Questions About Our Data Practices?

Email: help@neo-service.com
Phone: +63 32 238 8998
Address: 1118 Rodriguez Ave, Makati, 1233 Metro Manila, Philippines

Our team reviews and updates these practices regularly. We'll notify users of any significant changes through website announcements and email updates.